"Maintaining Consumer Rights and Interests" Consumer Rights and Interests PPT Courseware 2

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"Maintaining Consumer Rights and Interests" Consumer Rights and Interests PPT Courseware 2

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"Maintaining Consumer Rights and Interests" Consumer Rights and Interests PPT Courseware 2

Consumers should be aware of their rights:

When rights and interests are infringed, consumers should safeguard their rights in accordance with the law.

collaborative inquiry learning

Ways to seek solutions when consumers’ legitimate rights and interests are infringed upon:

① Negotiate and reconcile with the operator;

②Request mediation from the Consumer Association;

③ Complain to relevant departments;

④Submit to an arbitration institution for arbitration;

⑤ File a lawsuit with the People's Court.

role play

Textbook P65, discuss with classmates and answer the following questions:

(1) Should Xiao Wu buy books from booksellers? Why can't he return the book he bought?

(2) If you were Xiao Wu, what should you do?

When the legitimate rights and interests of consumers are harmed, they should safeguard their rights in accordance with the law. In the case, Li Gang, as a consumer, has an awareness of consumer rights, which is worth learning from, but his way of safeguarding his rights is not advisable. I think Li Gang should complain to the consumer association or expose the matter in the news media, so that the rights and interests of more consumers will not be harmed and the purpose of "fighting counterfeiting" can be truly achieved.

Practical drills

1. When you go to buy fresh milk, shampoo, and pressure cooker, what do you look for?

2. Do you know why merchants offer discounts?

3. Faced with low prices and discounts, how do you judge whether to buy?

What would you do if you encountered the following situation? Please select the action you would take.

When you check out after eating at a restaurant, the bill is tens of dollars more. The waiter explains that the menu was written by mistake and expensive ingredients were used to cook it, so the price is high, and asks you to pay according to the order. You can--

A. If you refuse to pay, ask the hotel manager to argue.

B. Pay according to the order and do not take any recovery action.

C. Pay according to the order and then complain to the relevant departments.

2. You bought a computer and found something wrong with the machine when you got home, but the invoice said "Goods sold and will not be returned or exchanged." What would you do -

A. I admit that I am an evildoer and will not pursue any further investigation.

B. Argue with the person in charge of the store and ask for replacement or compensation.

C. Purchase another computer,

D. Complain to the Consumers Association and ask for assistance.

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For more information about the PPT courseware "Consumers' Rights and Interests and Safeguarding Consumer Rights and Interests", please click on the "Consumers' Rights and Interests ppt and Safeguarding Consumers' Rights and Interests" ppt tag.

"Maintaining Consumer Rights and Interests" Consumer Rights and Interests PPT Courseware 5:

"Maintaining Consumer Rights and Interests" Consumer Rights and Interests PPT Courseware 5 Self-Study Questions 1. Why should we develop a pair of discerning eyes? 2. How to develop a pair of discerning eyes? 3. How can consumers enhance their awareness of rights protection? 4. What are the ways for consumers to protect their rights? The serious problem caused by counterfeiting...

"Maintaining Consumer Rights and Interests" Consumer Rights and Interests PPT Courseware 4:

"Maintaining Consumer Rights and Interests" Consumer Rights and Interests PPT Courseware 4 Do you know why merchants offer discounts? I want to sell the backlog of old goods, I want to sell fake and shoddy goods, I want to sell goods by raising the price first and then discounting, taking advantage of people's desire to take advantage of others. Learn to...

"Maintaining Consumer Rights and Interests" Consumer Rights and Interests PPT Courseware 3:

"Maintaining Consumer Rights and Interests" Consumer Rights and Interests PPT Courseware 3 Small Survey 1. When you want to buy something, what factors will affect you? (In modern society, what are the factors that influence people’s consumption behavior?) The world, let us see through the fog...

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