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"Courtesy Shows Charm" Friendly Communication and Etiquette First PPT Courseware 5
Review the past and learn the new:
Unit 1: Mainly learned about interacting with ______ at home.
Unit 2: Mainly discusses how to interact with ______ in school.
Unit 3: Mainly discusses how to communicate with ______ and network.
Unit 4: We will build on the first three units to explore the ethics and art of communication.
2. Read P79 related links:
Can you get any inspiration from this story? (The consequences of not being polite)
Being rude to others will hurt others, hurt ourselves, and hinder our interactions with others.
Analyze cases and experience the charm of politeness
Read the content on page P80 and answer:
1. Why are guests ashamed?
2. What inspiration does the waiter’s smiling service give us?
3. In what ways does the waiter show courtesy?
"A kind word will warm you in winter, but bad words will hurt you in June." Civilized language can harmonize communication and add color to interpersonal relationships. A thank you can make people feel warm and harmonious.
Do you know what the requirements for polite language are?
Speak kindly, do not use strong words, do not use harsh words to hurt others; speak politely, do not use harsh words; when talking to others, be humble and respectful to each other, speak in a consultative tone, do not be arrogant, and do not talk big words.
Daily polite expressions can be roughly divided into four types: Collaborate in groups to fill in forms and see which group fills out the most!
What is the effect of having an agreeable attitude in interpersonal communication?
Give people a sense of intimacy and respect, and shorten the distance between each other.
The key to a friendly attitude is: sincerity, humility, and kindness
Dignified behavior:
It is a basic requirement for interpersonal communication to reflect our elegant temperament, our moral quality and civilization level.
The key to behaving well is to:
Sincere on the inside, polite on the outside
1. Multiple choice questions
1. Regarding politeness and etiquette, which of the following is correct ( )
① It is the most direct manifestation of personal quality; ② Being polite in speech and behavior is the prerequisite for winning the respect of others;
③ Being polite and etiquette is one of the conditions for successful communication. ④ Politeness and etiquette are not the forefront of communication.
A. ①③④ B ②③④ C. ①②③ D ①②④
2. When you meet a strange teacher at school, you should ( )
① Pretend not to see ② Give a friendly smile ③ Say generously: "Hello, teacher" ④ Quietly take a detour to avoid it
A, ①② B, ②③ C, ③④ D, ①②③④
3. When a guest comes to school to ask you about the situation, you should ( )
① Ignore him ② Provide help enthusiastically and take him to the relevant person or place in person ③ Make an excuse and walk away ④ Tell him the relevant person or place
A, ①② B, ②③ C, ②④ D, ①②③④
4. "There is an inner politeness, which is connected with love, and which produces pleasant politeness in the appearance of behavior." The correct understanding of Goethe's famous saying is ( )
① Politeness is a humble and respectful attitude, words and deeds ② Politeness is an external manifestation of the virtue of respecting others ③ Politeness shows a person's cultural connotation and good cultivation ④ Politeness can add to a person's style and charm
A ①②③④ B ①② C ①③ D ①④
5. The sentence "A kind word warms a person in autumn, but a bad word hurts someone in June." This sentence illustrates ( )
① In dealing with people, language has obvious differences between superior and inferior, beautiful and ugly, and the psychological effects it produces are also very different. ② Civilized language can make communication harmonious and add color to interpersonal relationships. ③ Dignified behavior is a good behavior we want to cultivate. Method ④ Polite and civilized language can make people feel warm and harmonious
A ①②③B ①②④C ②③④ D ①③④
6. "The Book of Songs" says: "A humble gentleman gives me a hundred friends." This tells us ( )
① Politeness is the embodiment of civilization ② Only when we are sincere on the inside and polite on the outside can we be popular and make friends ③ Polite people will introduce us to many friends ④ We must pay attention to our own dignified behavior
A, ①② B, ②③ C, ②④ D, ①②③④
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"Politeness Reveals Charm" PPT courseware 6: Friendly communication and etiquette come first:
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"Politeness Reveals Charm" PPT courseware 4: Friendly communication and etiquette come first:
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"Politeness Reveals Charm" PPT courseware 3: Friendly communication and etiquette come first:
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