"Being a Smart Consumer" PPT Courseware on Spending Money 3

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"Being a Smart Consumer" PPT Courseware on Spending Money 3

Session 1: How much do you know?

What day is March 15th every year? What is the theme of this day this year?

Consumer Rights Protection Day gives consumers more power

Do you understand our consumption environment? What major cases have occurred in recent years that seriously violated consumer rights? Tell your classmates what you know.

Link 2: Know the law and understand your rights

What rights do consumers have? Which law provides for these consumer rights?

Tell us based on the actual situation, which rights or rights of you or your family members have been violated?

Step Three: Protecting Rights and Interests

Example: (Social Survey) A certain school also conducted a survey: A certain school once conducted a survey among students on the questions of "Have you encountered infringement during consumption?" and "How did you protect your rights?" The survey results found that 80% of the students had experienced infringement during consumption, and 70% of the students dealt with it by "confessing themselves to be unlucky".

Think about it:

1. Do you agree with what these students did? Why? Have you or your family encountered any infringement during consumption? How did you protect your rights?

2. When consumers’ rights are infringed, what methods should be adopted to safeguard their rights?

Life online:

Before six students went shopping in the supermarket, they discussed where to buy, what to buy and what not to buy; while shopping, they picked and looked carefully at the packaging; one student did not like anything in the supermarket and was stopped by the supermarket security when he was leaving. , falsely accused him of stealing a pack of chocolates from the supermarket; a classmate found that the fruit candy he bought was 200 grams missing when weighed on the scale outside the door, so he went to the salesperson, but the salesperson refused to admit it; a classmate bought it in the special price area After buying the melon seeds, I found that they were of poor quality and wanted to return them. The salesperson refused on the grounds that "special price items are non-returnable."

Each group designs questions in the form of reporter interviews and raises questions to other groups. (Combined with the knowledge points we have mastered)

For example: (1) What rights do we have as consumers?

(2) Where to go shopping, what to buy, and what not to buy. What rights of consumers are reflected?

(3) When shopping, choosing and looking carefully at the packaging, what rights are you exercising as a consumer?

(4) Which rights of consumers have been violated?

The questions I interviewed include: (note, you cannot interview the same questions)

Practice in class

1. Xiaoli’s newly bought mobile phone had quality problems during the warranty period. Since she did not keep the purchase receipt, she thought that if it broke, it would be broken. Anyway, her family had money, so she would just buy a new one. The correct understanding of this is that consumers ( )

A． It is only necessary to enhance the awareness of safeguarding rights according to law B. It is necessary to not only enhance the awareness of rights protection, but also master the methods of rights protection

C. Don’t establish a sense of hard work D. It is necessary to establish a sense of obligation, not a sense of rights

2. The "Food Safety Law of the People's Republic of China" came into effect on June 1, 2009. This is good for ( )

① Fundamentally prevent the occurrence of food safety accidents ② Protect the personal and property safety rights of consumers ③ Effectively prevent the occurrence of food safety accidents ④ Achieve legal compliance and maintain social fairness and justice

A． ①②④ B. ②③④ C. ①②③ D． ①③④

3. “I’m afraid of hormones when eating meat dishes, I’m afraid of toxins when eating vegetarian dishes, I’m afraid of pigments when drinking drinks, and I don’t know what I can eat.” This folk jingle reflects from the side that some operators ignore consumers ( )

A． Right to personal and property security B. Right to fair dealing c. The right to choose independently D. Supervision power

Li Tao, a second-year student in a middle school, bought a bottle of mineral water from a canteen near the school.

It was found that the mineral water did not have production date, shelf life and other marks, and it was suspected to be a fake and shoddy product.

Li Tao and his classmates decided to take action against those who produce and sell this mineral water:

(1) Ask you to design action steps for them.

Collect evidence, such as invoices for mineral water.

Ask the canteen to return or exchange the mineral water. If not allowed, you can complain to the local consumer association.

Report to the industrial and commercial department and provide evidence to facilitate the investigation and punishment by the industrial and commercial department.

File a lawsuit with the People's Court.

Report to relevant news media.

(2) Based on the knowledge learned, point out the legal basis for this action.

The Consumer Rights Protection Law stipulates that consumers have the right to personal and property safety, the right to know the true situation, the right to fair transactions, and the right to claim compensation in accordance with the law.

When consumers' legitimate rights and interests are infringed upon, the Consumer Rights Protection Law stipulates that consumers should safeguard their legitimate rights and interests through correct channels. First, you can directly negotiate with the operator, and both parties can resolve the dispute on the basis of voluntary mutual understanding; when the negotiation and settlement with the operator is ineffective, you can request the consumer association to mediate or file a lawsuit with the People's Court. (You can also report to the industrial and commercial department or submit articles to the media)

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Update Time: 2024-10-21

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