She asked for help because her name contained the rare word "䶮", which made her unable to apply for a mobile phone number and a bank card. She wished to inquire whether there was a solution to deal with the problem. For this problem, I can give some sugge
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In the second half of last year, a popular song "Rare Characters" on Douyin became popular. The song is nice, but in real life, the name contains rare words, which makes many things difficult to handle. On August 4, Ms. Du from Zhengzhou called the hotline of the "Straight 1041" column to ask for help for her younger brother. My younger brother just finished the college entrance examination this year After the exam, my brother said he wanted to doYour real-name mobile phone number and bank card. July 31st,himself First go to the Unicom business hall on Ruida Road to apply for a Unicom mobile phone number, and receive it the next morning A text message from the Ministry of Industry and Information Technologysaying that his mobile phone card has been processedReal-name systemIf the review fails, he needs to go to the China Unicom business hall again with his own ID card for review, the text message meansmy brother's< span >Real name failed,I don’t understand, real name system failed,Ibrotherhowcan< span >Get the SIM card? The text message received was issued in the name of the Ministry of Industry and Information Technology, which means that the real-name registration of this mobile phone card has not been successful. In other words: Ms. Du's younger brother has a mobile phone number "registered with his name but not real name" at the China Unicom business office. What's going on? It turns out that the second Chinese character in my younger brother's name is "䶮", yǎn, above a dragon and a phoenix dragon, and below a sky and earth sky, which means that the flying dragon is in the sky. From the "Book of Changes", it is a Chinese character with a beautiful meaning. But in real life,“䶮” is a rare word, and in some occasions and institutions, it will indeed bring trouble to the owner of the name. But Ms. Du said that the process of applying for a card and reading the ID card at the China Unicom business hall was very smooth. There is a AID cardcard reader, They saidThe card reader has been reviewed,It can display my brother's name normally,< /strong>ThenThen you can apply for a mobile phone card normally. After finishing, China Unicom to A yellow receipt form, above du䶮薇These three words are clearly typed, there is no problem, and no other symbols are used to replace them. Then there was an Industrial and Commercial Bank in front of my house, so I took him there, and the staff at the door told me to send a text messageVerify the real-name system before you can apply for a bank card,China Unicom mobile phone number should be发“205” to 10010, I sent it twice but did not receive any reply from China Unicom. The bank said that this is not your real-name mobile phone number, and you cannot proceed to the next step, so I suspect the so-called real-namemobile phone number, not a real real name.
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Henan Traffic Radio understands that due to the national requirements for real-name system, when applying for a savings card at the bank, you must provide the corresponding real-name mobile phone number at the same time, otherwise Unable to pass the final review of the banking system. If it is because of the uncommon characters of the name that it is impossible to apply for a card, will it also be affected in other aspects that require real-name registration? After the program, direct 1041Reporters interviewed on the spot Ms. Du’s younger brotherDuJi Zhe, he said: “Student Du: I It is normal to fly, take the high-speed rail, obtain evidence with the ID card, and pass the inspection. I did not encounter any problems, including my college entrance examination. But when I went to apply for my mobile phone number and bank card, I couldn’t do it. Strange.”On the morning of August 4, the reporter Together with Ms. Du's younger brother, I came to China Unicom's Zhengzhou Weiwu Road Business Office to verify the real-name status of the mobile phone card. ![]()
Reporter:The system now displaysDu YuzheIs that right? Reporter: That means has registered in China UnicomIs it successful? Unicom staff:< /span>YesAh,I< /strong>You can see the system yourself, basically What is displayed, what is typed out. Reporter:That is to say, today, August 4thWe re-applied the real-name system Right? China Unicom staff: He The systemdatadisplayisDu YizheThis name does not need to apply for a real name again Ah,You text me now. The reporter used Ms. Du's younger brother's real-name mobile phone number to 10010three consecutive times"205" in front of the staff of China Unicom's business hall, but did not receive any system reply. Afterwards, the reporter took out his China Unicom mobile phone number, sent the digital code 205 to 10010, and immediately received the real-name registration message from the system. < section >Reporter: sent "205" 10010, should be sent I will receive a text message in the future,Display name Zhang San< span >,how many stars,Yes ? However, I have not received the confirmation SMS of China Unicom's real-name system. Union staff: except SMS, is there no other confirmation method for the bank? Reporter:The meaning of the bank isThe first stepOnly by SMS, only the SMS reply is the same, when they compare it in the background, it will be the sameconsistent, otherwise it will be over Card and then compare, also can not pass. At the scene, the agents in China Unicom's Weiwu Road business hall were still unable to solve the problem of the real-name system. In the end, a staff member surnamed Zhang left the reporter's phone number, saying that he would reply to the reporter after consulting the higher-level department. But unfortunately, 5 hours later, the staff replied to the reporter again: The reason cannot be found, and it cannot be solved. < /section>Ms. Du's younger brother takes the high-speed rail and plane normally, and the college entrance examination is also normal, which means that the household registration is normal, but the real-name mobile phone card cannot be used down. In this regard, lawyer Hu Zongjun, the legal counsel of the program, analyzed...From the current situation, it can be confirmed that the name of Ms. Du's younger brother is because< strong >FontSomething went wrong. The character "䶮" is a normative Chinese character, and it is also a character allowed by the state. This word may display different fonts in different fonts, and when comparing each other, not The comparison is consistent, which has caused inconvenience to Ms. Du's brother's life. Since China Unicom is temporarily unable to apply for a real-name mobile phone card, can China Mobile do it? Ms. Du's younger brother told the reporter that he has also applied for a mobile phone card, but China Mobile is similar to China Unicom, and his name can be fully displayed in the customer information column on the computer, but after sending a real-name inquiry message to 10086, the reply is also: not real name. Ms. Du said that after getting a mobile phone card, he and his brother ran I went to three banks, namely Industry and Commerce, China Merchants and Construction, and was told that the mobile phone number was not my real name, and I could not apply for a bank card. If you don’t have a mobile phone number, can you not apply for a bank card? The reporter dialed the CCB95533customer service consultation. Reporter:If you do not reserve a mobile phone number , Can you successfully apply for a card at CCB? CCB 95533 Customer Service: Yes. Your card will have a mobile phone number reserved for account opening,The regulations of the head office of this number are required by the person A mobile phone number for real-name authentication, but if youdo not have a mobile phone number, this is also possible< /strong>Successfully apply for a card. Reporter :Zhengzhou CityAll CCBare Is this? CCB 95533 Customer Service: Yes,< /strong>This is stipulated by the head office. But when When the reporter took Ms. Du's younger brother, Du Yuzhe, to the counter of China Construction Bank to apply for a card, they encountered the same problem:![]()
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In order to verify the accuracy of the information of the public security department, the reporter and Ms. Du called the inquiry number of the household registration office of the Henan Provincial Public Security Bureau. In other words, China Unicom, China Mobile , All the staff of China Construction Bank recognize the identity of Ms. Du's younger brother, even the household registration office of the Provincial Public Security Bureau, but "computer" doesn't? ! The reporter learned from inquiries that similar "䶮" The Chinese characters are included in the "General Standard Chinese Character List" published by the State Council in 2013, and are also included in the "Xinhua Dictionary", but they encountered bug-like troubles in the computer system. Subsequently, the reporter asked whether it is possible to apply for a bank card for Ms. Usage requirements. Manager Sun of the Henan Branch of China Construction Bank said: It is necessary to consult the superior bank before making a decision. On the evening of August 4th,Manager Sun responded to the reporter by phone:“We asked the provincial line, strong >Because his name has a wordcannot pass the verification, he can also use the account as a auxiliary certificate< /strong>Access, Wepass it to the background, you can first open a card for the child to use, but I am worried about the later stage When you use it, because the names do not match, electronic banking,Mobile banking may not be able to issue anything for you, but a card can be issued for you.”< /span>In the morning of the next day, the reporter accompanied Du Yuzhe to the Henan Branch of China Construction Bank again. With the account book as a supplementary document, Xiao Du finally got his real-name bank card. ![]()
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However, if a bank card can only deposit and withdraw money at counters and ATMs, it seems to be incompatible with the current Internet age. Therefore, the reporter once again sought the possibility of linking Du Yuzhe's "not completely real name" mobile phone number with the bank card, so as to facilitate future registration and use of mobile bank transfers. Sure enough, I encountered a jam again when handling. Through the glass of the counter, the reporter and the staff communicated on the spotReporter : NowWhere is the card? span>Mobile phone number,The card is normal now, what Bothcan be used normally. Just the mobile phone number can't be added. We can verify that it is consistent,But as long as you submit it to the background authorization center, they have never encountered such a situation, so there is no way to compare For , definitely won’t pass, Definitely still refuse, so we have to contact them manually, but this may take a long time. One hour Afterwards, the reporter received another phone call from Manager Sun of the Henan Branch of China Construction Bank:“I will contact the backstage, the backstagelet me write Explanation, this kind of situation is relatively rare. I just wrote the explanation, and I will let them reviewfirst, because it takes a long time, and I still need to communicate with the background. People need to write all the situation clearly to them, otherwise they will not give review.”In order to successfully reserve Du Yuzhe's mobile phone number in the bank, the staff have tried their best. A system architect who has worked in the bank for many years told reporters that the problem lies in"one word and two codes". There are more than two computer codes for 䶮. Due to the many such problems that have been dealt with, the industry has temporarily referred to these two "䶮" characters with different codes but similar fonts as Da䶮 and Xiao䶮, resulting in the financial system, Internet, telecommunications and other departments still An unrecognized name occurred. In this regard, the legal counsel of the program Hu Zongjun suggested that:For these companies that provide input methods for the public, they should strictly follow the fonts in our country’s general standard Chinese character table to enter the font library , After unifying the standard, it may no longer be a problem. Wednesday afternoon, after 48hours of communication and coordination, finally, through a handwritten report by Manager Sun of Henan Branch of China Construction Bank Explain that as supplementary material, Du Yuzhe's mobile phone number has been successfully reserved in China Construction Bank. As a result, Xiao Du finally has a"full-function" bank card. Du䶮薛：This matter is really not easy. I ran for two days with the company of reporters to solve my difficulties. I successfully got my first savings card. And my mobile phone number for real-name authentication is also reserved in the bank, and it is bound to my bank card for normal real-name authentication. Special thanks to Henan Traffic Broadcasting. In fact, there is a relatively"simple" solution to the whole thing, which is to put the dragon in the upper part of the word 䶮 If it is changed to traditional Chinese "龙", then it will become 龑, the pronunciation remains the same, and the meaning remains the same. In this way, the font is included, the system recognizes it, and all problems can be solved. But I want to say that whether encoding or font library, the starting point of all technical means should be people-oriented. Although Du's matter has been resolved, it is only for him personally. For other people whose names contain uncommon characters, there is no unified solution. We look forward to the early unification of all domestic departments and institutions serving the common people Font library, the priority is to improve the system, rather than let citizens "forced to change their names." Finally, I wish Du, who is about to enter university, smooth sailing. Source: Henan Traffic Radio "Direct 1041"This article is an original article, please indicate the source for reprint
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