Since 20xx, under the care and guidance of the company's leaders, I have taken the company's "ten points" as the service concept, studied hard and worked hard. The work during this period is now summarized as follows.
1. Participate in the pre-handover room work.
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On February 21, 20____, I entered the management department of Beicheng Mong Kok. Under the leadership of the old staff, I studied humbly and became the second phase D of Bei Cheng Mong Kok. Acceptance of facilities and equipment in Building E. Make full preparations for the handover and future property services.
2. The second phase of housing delivery in Mongkok, North City.
From the handover on March 30th, I belong to the house inspection team, and I will accompany the owners who come to pick up the house to inspect the house, introduce the supporting facilities in the house, and explain in detail what they have doubts about. During the one-month concentrated house delivery period, I learned a lot, learned how to communicate with people more harmoniously, and learned to use more professional knowledge to solve problems for customers. During this period, I gained a lot, and I also summed up a little bit of experience on how to successfully complete the house inspection with the owner. The second phase of the house delivery in Mongkok, Beicheng was relatively smooth and quite satisfactory, and there was also a part of my efforts. For this reason, I Feeling sincerely happy and proud.
After the completion of the second phase of housing delivery in Mong Kok, North City, I was transferred to Mong Kok, West City, West Peng on April 25, 20___. Responsible for the progress tracking and project quality supervision of Xicheng Huafu. Xicheng Huafu is a new building of our company and a new window of the company. Here, many of us from various places have come together, and everyone has become colleagues. We have become friends, and we all work hard for the development and growth of the company.
3. The handover and preparation work of West City Washington.
We worked very hard in the preparatory work before handing over the house. All kinds of materials, details, and speeches were well prepared. The fly in the ointment was that due to time constraints, we were unable to carry out individual household inspection and acceptance, resulting in a high amount of maintenance in the later period. During the one-week concentrated housing delivery period, the number of housing delivery reached 80%, and so far, the number of housing acceptance has exceeded 95%.
4. Acceptance of equipment and facilities
Since one week before the handover in West City Washington, our colleagues in the engineering maintenance team have started to check and accept the equipment and facilities in the community. They often work overtime, and the engineers in the maintenance team work overtime for half a month. I always stick to my post. After the handover of the new real estate started, my colleagues and I got up early and worked late. Although we were very tired, we all felt comfortable.
Five, decoration supervision
More than 500 homeowners have gone through the decoration procedures since receiving the houses, and nearly 100 homeowners have already moved in. We will continue to supervise the decoration in the coming year.
6. Maintenance and supervision of equipment
After the equipment is handed over, it is followed by the maintenance of the equipment. My colleagues in the maintenance team have done regular maintenance on generators, power distribution equipment, water supply equipment, fire-fighting equipment, lighting facilities, sports and fitness facilities, etc. every month. Regular inspections and supervision are carried out. Since many equipments are still within the shelf life, we must communicate with the manufacturers well and notify the manufacturers in time if there is any problem.
In the specific work, I try my best to do a good job in service. First, carefully collect various information materials, comprehensively and accurately understand and master the work in all aspects, analyze the main problems in the work, sum up work experience, and report to the leaders in a timely manner. Reporting, so that leaders can fully and accurately understand and grasp the actual situation of recent work, and make scientific and correct decisions to solve problems. The second is to prioritize every job assigned by the leader, arrange time scientifically, and complete tasks on time, quality, and quantity. The third is to receive the visiting owners, insist on following the work requirements, warmly receive the visiting owners, and listen carefully to the problems, requests, and suggestions reflected by the visiting owners. At the same time, carefully explain the problems that the owner asks to solve but cannot solve for a while, and patiently do a good job in the owner's ideological work. Strive to make the work more detailed and better, so as to gain the approval of the owners for our work.
In 20____, under the wise decision-making of the company's leaders, I will lead all the maintenance workers in the maintenance team to work harder, work hard, make achievements in the decoration supervision of West City Washington, and conduct a comprehensive inspection of the facilities and equipment in the community. The maintenance and maintenance of the direction, in order to obtain the approval of the owners of the community, recognize me, and recognize the family property.
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