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实战礼仪培训
内容提纲
礼仪基础知识
- 礼仪现状分析
- 何谓礼仪
- 学习礼仪的重要性
专业形象
- 仪容(头发、皮肤、面貌)
- 仪表(服装打扮)
- 仪态(行为举止)
社交礼仪
- 语言交流
- 电话礼仪
- 餐宴礼仪
商业礼仪
- 会面礼仪
- 邮件礼仪
- 座次礼仪
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